Client Video Testimonials

Client Video Reviews

You have landed on our client video reviews page. Here you can watch client videos reviews on their experience working with New Dwelling Mortgage. Their opinion. Their words. To find out more about working with New Dwelling Mortgage, give us a call at 1-844-317-3050.

Home Purchase Qualifier

Refinance Rate Checker

Home Purchase Qualifier

Refinance Rate Checker

Alexandria Santana

23:24 21 Jun 22

Frank Collo and his team at New Dwelling were literally a GOD send to my husband and I as we prepared to purchase our first home. The real estate market is intense and there is red tape all over everything! However, Frank and his team made sure we were ready for each phase of the home buying process. Communication through phone, text messaging and email was superb from beginning to end. All of my questions were answered in a timely fashion and with much patience and kindness. I always felt seen and heard. Most importantly, we felt we could trust New Dwelling with very sensitive information.Take it from me who works as a customer service specialist, that New Dwelling exceeded my expectations and we are extremely satisfied and delighted with our experience.Thank YOU Frank and Suzy for all of your hard work. We will never forget the role you played in our first home buying experience.

Mohammed Othman

20:02 15 Jun 22

This is experience has been nothing but amazing Frank and Suzy and there whole team really went out there way to make sure I wasn’t missing anything Suzy helped me with everything every step of the way and is very consistent. Frank was like an older brother to me made sure I got all the info and what to look out for in this kind of buisness my first home process was very stressful this is my second home and I did not grow any gray hairs with this team very splendid thank you for everything

Steve Karas (Steve)

18:29 18 Apr 22

Seriously one of the best experience you will have in the market.The want to thank the whole team who worked on our project.They kept it organized and they really kept us informed on what we needed promptly so it was really time efficient.AMAING WITH HCD! Don't waist your time with others, they understand what it is and how it works, without them, we would not have been so successful.Thank you again!

Berta Mayatti

02:01 16 Apr 22

Frank was very professional and a pleasure to work with.I could not be happier, the whole process was amazing and really fast.He took his time to educate me in the process through personalized videos, that was very helpful and highly appreciated.All I can say is that Frank is a wonderful person experienced and honest.Thank you Frank&team.

Sandra Acevedo

02:55 14 Apr 22

I was blessed to have had New Dwelling recommended to me by a friend. From the moment I first spoke with Frank Collo I knew I was in good hands. Not only does he have a stellar personality but he is extremely knowledgeable and thorough. With Frank and New Dwelling you get the feeling that you are amongst friends or even family. The great care with which he and the rest of the staff guided me through the process of buying my first home was truly impressive. At the times when I was nervous or confused during the process Frank would encourage me with incredible kindness and clarify things with patience and a smile.Tomorrow is my closing date and I am so grateful for Frank Collo and the rest of the staff at New Dwelling for holding my hand every step of the way.

Paige Cusick

00:37 05 Apr 22

First time home owner here. Frank Collo & Gaby from NDM made it such a smooth, easy & painless process. Very patient, detail oriented & well spoken. They walked us through every step of the unknown scary process & as you can see from the smiles on the faces in the photo, we were beyond satisfied and happy with the results & our new home! THANK YOU ALL!

Tommy Kapcsandi

22:49 23 Mar 22

My fiancé and I had a great experience with New Dwelling Mortgage. Frank Collo and his entire team were extremely helpful and patient throughout the entire process and really simplified things for us especially since we are first time home owners. Frank is extremely personable and easy to communicate with, you'll feel like he's been one of your friends for years. We cannot recommend them enough !

Nicketa Mc Intosh

00:42 15 Mar 22

I worked with Frank's team on the purchase of my first home. The level of care, attention to detail, and professionalism demonstrated by Frank Collo and team far surpassed my expectations. As a first-time home buyer, I really appreciated their honesty and transparency throughout the mortgage process they were super helpful, and Franks detailed videos explaining the steps and process was very thorough which made this process very easy. His team stayed on top of every aspect and was there every step of the way to answer any questions and address any concerns. My family and I highly recommend New Dwelling Morgage.

Miller Family

17:33 01 Mar 22

Amazing experience working with New Dwelling Mortgage Company. Frank Collo and his team kept us informed and answered our questions every step of the way. The entire team worked hard at making the experience as smooth as possible. Their correspondence was very professional. I was impressed with the CD video and E sign program they have. Everything was as promised. Gabriella was very helpful and made sure we had everything we needed to make our closing a smooth process. The entire team was very knowledgeable and their customer service was great. They are great at what they do. I highly recommend them for all of your real estate needs.

MinSeok Yi

02:49 10 Feb 22

My wife and I had a great experience working with New Dwelling Mortgage. We would like to thank Frank Collo, Gabriella Espinoza, and Angela Rosado for all their hard work from start to end. They were very transparent with us concerning the whole process and answered the million questions I had.I highly recommend New Dwelling Mortgage. It was such a great pleasure working with them and we are so very thankful.

Garrison Wilts

01:55 02 Feb 22

Frank and his team were so helpful and if it wasn't for them, I wouldn't be a homeowner. They were the easiest part of a complicated transaction and I appreciate their hard work!

Anthony Amato

21:23 19 Jan 22

New Dwelling Mortgage deserves more than 5 stars! The whole team is responsive, intelligent and most importantly respectful in every aspect! Frank Collo is not just a mortgage broker but much more and a greater friend after the whole process. I can’t speak enough of this company and his team! Thank you for helping my family with the process!!!

CamilleMarie1125

00:04 04 Jan 22

Their personalized videos were extremely helpful! They teach you about the home buying process along the way. They go with your pace. The home buying process was simple easy and smooth with them! To Frank, Gabby and Angela you are a blessing and thank you for your good care!

Olga Barretto

02:46 14 Dec 21

This is our second time working with Frank Collo. He helped us buy our first home and we could not have done it without him. He was on top of every detail, answering all our questions, ( and we had many,) and made us feel at ease through the whole process. This time around he helped us with the refinance, and once again he treated us like family and walked us through everything. I recommend him to anyone who is in need of his help. New dwelling mortgage is a company that cares about their clients! Thank you to Frank, Angela and Gaby! You guys ROCK!!! 👍💜💯

Kristie Phung

19:21 13 Dec 21

My loan has officially closed today! I can’t say thank you enough to Frank, the loan officer, and the processing team who helped me went through the refinance process for my home quickly and efficiently! Highly recommended!

Rosa Garcia

19:03 15 Nov 21

Frank Collo and his team are fabulous. Very friendly, helpful, good people, very fast in their work. I am very happy with their services. Excellent. Good service. Professional. They respond quickly.

phil sarnicola

14:54 02 Nov 21

I shopped around for a refinance, and Frank really worked with me. He explained every little detail of my loan, he didn’t try and sell me any points, no games no headache. Frank even was able to lower my rate from the original estimate. I needed to do a cash out refinance thinking it would take around 60-70 days on a condo ( I was told this by HSBC, Wells Fargo, and loan depot) Frank had me closed in LESS THAN 3 WEEKS!!!! Everything is done online, the closing was in person with a lawyer that was honest, his name was Mario. I had a lot of help from Gaby and Angela who updated me a few times a week and answered any question I had via phone or email within minutes. These people are in your corner and are fighting for you. My initial mortgage 6 years ago was a nightmare and this new process was a dream…. Go ahead. Shop around, get rates, be smart but ultimately let new dwelling know what quotes you were offered and Frank will work with you and have you closed without any effort, without a headache, and in no time. I have 0 regrets with using this company and will send anyone his way looking for a mortgage or refi. God bless Frank and his team. It’s hard finding honest people in this field. So glad I found this company on Google.

Jess Gerencser

17:22 15 Oct 21

Always a pleasure working with Frank and his team. They make everything easy to understand, are always quick to reply and give you the feeling that you truly have a team behind you working hard to get you the best rates and closing as fast as possible. Used them for my first mortgage and again with my refinance and will continue to use them in the future for any of my mortgage needs. 10/10.

Johan Leonard

10:08 13 Oct 21

I am very thankful for Frank Collo and New Dwelling Mortgage. I came to them as I was running out time and was about to be forced into a mortgage with terms that I didn't like and had already taken almost 3 months to process. I stumbled upon New Dwelling Mortgage as one of the brokers recommended on United Wholesale Mortgage website.Frank was very good from the beginning. He understood my situation and was straightforward with what I can expect from them. I was nervous and very cautious from the beginning since I was in a hurry but I didn't want to make a mistake. What he told me sounded too good to be true but it was what I needed so I decided to give it a try. On every step of the process they did what they said they would so my level of confidence was building and I felt more reassured. Frank and his team was responsive and very informative and clear in every interaction I had with them.They have a very efficient system. I received my commitment letter on the same day my application was submitted to the underwriting! It took them only 12 business days (18 calendar days) from the time my application was submitted to underwritting to get clear to close! I couldn't believe how fast it was. I always thought processing time of less than 30 days is impossible. Frank actually kept his word and get the job done. They are amazing fast and I got a better deal than the other mortgage. I was very impressed by their speed. I tell everybody I know about them. The professionalism of Frank and his team makes it even better. I will be coming back to New Dwelling Morgage for my future mortgage and refinance for sure. Thanks Frank for all your help!

Margarita Ortiz

17:52 19 Aug 21

This is the 2nd time we have used New Dwelling Mortgage. When we initially purchased our condo, we not only received a good deal but we closed in 6 weeks! We were very impressed with Frank and his Team. We recently decided to refinance with the great mortgage rates currently available. Again, we not only received an excellent rate but when we hit a snag Frank did everything possible to make it happen. His efficiency, professionalism, quick response time, and most important of all his honesty and integrity are not to be touched! We felt like family and knew he was doing everything possible to give us a great deal. We highly recommend New Dwelling Mortgage, they do not disappoint!

Karla Babb

02:24 29 Jul 21

I cannot say enough about Frank and his team! The mortgage process can be a bit overwhelming but they made it so simple! They’re extremely responsive and I loved the tech platforms they used. The platform only required a couple documents at a time, and made it super clear as to what was needed. I also liked if I had a question I was able to text the loan processor for a quicker response. And best of all they were able to close our loan fast! We will definitely be using New Dwelling Mortgage if we move or refinance and we’d recommend Frank to friends and family!

Amanda Foti

18:36 21 Jun 21

Frank Collo was recommended to us by a close friend. We were extremely impressed with the professionalism shown by Frank and his team. He is very thorough and personable. This was the BEST experience we ever had refinancing a home. We would recommend Frank to any of our family members or friends looking to purchase or refinance a home! Thanks again Frank!- Peter and Mary Foti

Maria Bonakis

02:38 01 Jun 21

Frank Collo was exceptional along with his underwriting team! (Angela & Gabriela) Frank was very personable, helped prepare me for what was expected, advised me on how to become more mortgage-ready, worked to get me the best low-interest rate, rebate, and was fast and efficient! I would highly recommend him to friends, family and everyone out there! He even created personalized videos that thoroughly explain each step to closing! Thank you Frank and New Dwelling Mortgage!

Theresa Palazzo

11:43 15 May 21

Frank and his team made the home buying process for this new home owner seamless from start to finish. Frank was so responsive any time of the day when I would email a question, and even took his time on a random Monday after 5 to talk numbers with me when I excitedly had to have the house I just went to visit (I’m typing this from that home now) I was anxious every step of the way during this roller coaster of a market, but with Frank’s help I knew exactly what to expect, I was well informed, and he got me to the closing table!! Frank’s guidance, calming demeanor, and responsiveness made this an amazing experience. I would recommend Frank and his team at New Dwellings mortgage to anyone I know without hesitation!!

Wayne Quashie

04:51 15 May 21

I was referred to Frank by a colleague who had a successful refinancing of her home. I was extremely impressed with his professionalism, responsiveness to my questions and his office procedures. Everything was electronic and I really liked that. His co-worker, Angela, also represented consistent service. My whole refinancing experience from beginning to closing was stress free. Thank you Frank and Angela. You are already working with someone I referred to you. Expect more referrals in the future.

Vanessa Smith

20:46 08 Apr 21

Frank and the New Dwelling team was referred to me by a close friend. What an amazing experience. The process was fast, the team was the most efficient and everything felt so personal. I wouldn’t use another company ever after this experience and I will be referring those I know to this team.

Shanelle Bolton

16:32 06 Apr 21

New Dwelling Mortgage is PHENOMENAL! I worked with Frank and he really went above and beyond. As a first-time home buyer, he explained the process to me, patiently answered all of my (many) questions, ensured that I had a full understanding of all that was taking place, and worked to get me the best rates possible. I could not have asked for a better guide through this process.I would recommend New Dwelling Mortgage through and through! So very happy with the service they've provided!

Candice E

13:05 29 Mar 21

I’ve worked with Frank and his team on two different occasions and they’ve been experts at explaining every detail throughout the process. Filing out paperwork was seamless and efficient. I will definitely utilize New Dwelling Mortgages services in the future and recommend them to family and friends!

Rachel Carlson

14:17 27 Mar 21

Absolutely the best mortgage broker!! I have worked with Frank in the past and then decided to use him for my own home purchase. He is very thorough and informative. Extremely honest, and always willing to answer any questions we had. We will definitely use him when we refinance and will continue to refer him!

Nick Freeman

19:40 23 Mar 21

After struggling for over 6 months with TD bank to refinance a loan I already had with them, a friend recommend I try New Dwelling. It was refreshingly the opposite experience i had with any big lender. Everyone I worked with was super friendly and always responsive. They were able to work around small issues (that TD used to cancel my loan after charging a fee) and did it relatively quickly and painlessly. My only regret is not using them 6 months earlier.

Yvette Padilla

15:28 24 Feb 21

Frank and his team are the best! As a Realtor, when refinancing my own home, there was no question whose hands I would put myself in! New Dwelling Mortgage is a company built on honesty, principles, and genuine care for their clients needs. Answers to all my questions, responsiveness and customer care are all outstanding! If you are looking to refinance, or to purchase a home, this is where you can place your confidence and trust! Thank you Frank for helping us save money and putting us in a financial position to be able to be a blessing to our family and others! May everything your hands touch, prosper!

Doreen Capofari

21:03 30 Dec 20

I’m clueless when it comes to business and navigating the real estate market, but I got Frank and its been all we needed. This is my 3rd time using Frank since 2015, and he has been a true blessing for us. The step by step approach, the access, the professional manner in which conducts himself puts him above the rest. Great at what he does, and an even a better person.-David

Angelo

16:31 24 Dec 20

With interest rates being so low, I once again reached out to New Dwelling Mortgage to refinance a second home. They closed my loan in record time and really made the process so simple. This is my fourth time working with Frank and his team and all I can do is to continue to recommend New Dwelling.This is the third time I have done business with New Dwelling and once again the experience was excellent. I cannot add anything except to say give these folks your mortgage business.In a word, working with New Dwelling Mortgage was AMAZING! Frank and his team are the best! The process was so efficient and the turn around from application to closing was so quick. Having worked with other lenders in the past, I could say that the process had been extremely painful and lengthy, working with Frank and his team makes it so simple. New Dwelling Mortgage is highly recommended for all your home financing needs, do not go anywhere else.

Esther Sanagalagudur

18:20 06 Nov 20

Thank you Frank for my going above and beyond in helping me secure an investment loan with a very low rate compared to other lenders. Buying an investment property first time can be nerve wrecking, but you have kept me in the loop through out the process with your customized videos. There were no surprises or extra fees at the end of the process. If I had to do it all over again, I will definitely use New Dwelling Mortgage. Again, thank you for all your help to you and your team.Esther S.

Angelo

20:30 28 Oct 20

This is the third time I have done business with New Dwelling and once again the experience was excellent. I cannot add anything except to say give these folks your mortgage business.In a word, working with New Dwelling Mortgage was AMAZING! Frank and his team are the best! The process was so efficient and the turn around from application to closing was so quick. Having worked with other lenders in the past, I could say that the process had been extremely painful and lengthy, working with Frank and his team makes it so simple. New Dwelling Mortgage is highly recommended for all your home financing needs, do not go anywhere else.

Rob

23:41 23 Oct 20

Frank was referred to us by my sister in law. We had already heard great things, but we soon got to see first hand how incredibly great Frank and his team at New Dwelling Mortgage are. Frank was extremely swift and helpful with my wife and I in purchasing our first home. He was extremely detailed and this was especially important to us since we were first time home buyers. He took the time to send us detailed videos about the whole process and he was able to get us an incredibly low rate! THANK YOU FRANK & YOUR GREAT TEAM! :)

Derrick Livingston

13:30 23 Oct 20

This is my second time using New Dwelling mortgage to service my loan. I am always impressed about the passion Frank and his team demonstrates on a consistent basis. Always courteous always professional. The two things that separates this company from the rest is their attention to detail and availability to answer questions and provide answers. I would recommend New Dwelling Mortgage to anyone looking for first class business. Thanks Frank and team. Job well done!!!!

Giuseppe Conte

21:24 21 Oct 20

I don’t leave many reviews, but great service deserves to be praised. Frank and his team were responsive, helpful and thorough. My questions and concerns were answered in a timely manner. The occasional video updates reviewing necessary documentation is a brilliant way of doing things. From beginning to end things ran smoothly. I would for sure recommend others to use this company. Keep up the great work

Donald Tierney

14:13 18 Oct 20

I can only describe my experience with Frank and his team at New Dwelling Mortgage as AMAZING. From the very beginning Frank was extremely patient and explained the whole process as well as kept in touch explaining along the way as things evolved. Frank, and his team , can only be described as consummate gentleman who are extremely knowledgeable about what they do. I will be recommending all my family and friends to New Dwelling as I know they will be in very capable hands. I cannot thank Frank enough for helping me achieve my dream home and I feel along the way I’ve gained not only a future business associate but a friend. Thank you again and the door is always open !!!!!

Amy Vazquez

13:19 08 Oct 20

The whole team is very professional, Patient, understanding and might I also add, very helpful in explaining the whole process especially for a first time home buyer like myself. Unfortunately before I came to New dwelling mortgage, I encountered the total opposite and I can see the difference I’m so happy I found them and I would definitely recommend them to anyone I know trying to buy a home. Frank and Angela In particular helped me so much and I am grateful to them for my first home making it an enjoyable experience!!!! Thank you ??

Kristen Kelly

20:47 06 Oct 20

Worked with Frank when we bought our house and again for our refinance. I could not be happier or recommend this company enough. Such an easy process both times. Everything was explained and simplified such a great experience!!

Kimberly Werner

20:54 02 Oct 20

First time home owner and I was referred to new dwelling from my realtor. Frank has been so helpful through this process and explained everything throughly. Highly recommend this company!

Randy Tam

17:27 30 Sep 20

Just finished closing on my first home purchase with Frank and his team. Frank was a professional since day 1 and guided me through every step and made sure I understood every dollar that was there. Highly recommend and would go back again for his services if needed

Minnie Brown

15:15 30 Sep 20

Frank was easy to work in obtaining a home mortgage loan. He guided my husband and I through the loan process as new homeowners. He was friendly and very professional. I would recommend him to anyone I know. Thank you, Frank!

John George

21:14 25 Sep 20

Frank has been an absolute pleasure to work with!! Every part of the process was smooth and Frank was always available for any questions. Frank took his time and explained every step and it was stress free. He was very knowledgeable and just a great and kind person. A+++ Best of the best!

Briarrose1912

13:42 25 Sep 20

Frank and team at New Dwelling Mortgage are amazing! We've just finished our mortgage refi and it went very fast and very smooth (unlike our experiences with other companies in the past). Absolute pleasure to work with, super knowledgable and super friendly. We worked with them after a family member had a great experience and we give our highest recommendation for every step of this process to them. We are saving tons of money now!!!

Andrew Pfeil

21:25 15 Sep 20

My wife and I just wrapped up a refinance with Frank (he was also the lender on our original mortgsge). Frank and his team are a pleasure to deal with and provide caring guidance throughout the whole process. They are always extremely responsive to both emails and calls and professionally dealt with some careless and frustrating mistakes made by our property management group. I would highly recommend Frank and his team to anyone looking for a solid and caring lender.

Monique Breeden

19:23 09 Sep 20

Where should I start? Frank is the most Amazing, Professional, & Attentive business man! He, his staff & his company made EVERY effort to make sure we were satisfied. His knowledge and dedication to his craft is outstanding! If you are ever in need of obtaining a quality Mortgage service please look for New Dwelling mortgage to help you with all your home needs. Thank you Frank we appreciate you!

Denise Marti

17:31 27 Aug 20

Frank and the New Dwelling team came highly recommended from a family member. As a first time home owner, and a novice about the real estate market and purchasing during COVID19 they made the transition smooth. Every question was answered thoroughly and I felt at ease especially when approaching the team with questions. I highly recommend them. This transition was a life changing experience and I would like to thank them for all they help.

Danielle Ferguson

15:58 17 Aug 20

Frank and his staff are the most professional, courteous, patient and kind people I've ever had to work with. They are on top of there game. Punctuality is number 1 with them. I would advise anyone who is looking to buy or refinance there mortgage to choose New Dwelling Mortgage! You won't be disappointed, trust me! :)

Jessica Eps

17:31 12 Aug 20

Frank and the team at New Dwelling came highly recommended from my real estate agent. They were such a breath of fresh air to work with. We were already fighting an uphill battle buying a home at the peak of COVID19 maximum restrictions as first time home buyers. Not one question goes unanswered when working with them.

Andrew Joseph

00:38 11 Aug 20

Such an easy and stress free process with New Dwelling! Everything was so quick! Frank answers all of your questions and is very knowledgeable. I used New Dwelling for my home purchase last year and refinance this year. I will not use anyone else!

Gerald D.

23:47 03 Aug 20

My wife and I just completed the closing process and could not be happier! Frank and the whole team at New Dwelling have been amazing from start to finish. Frank was super helpful through the whole process. He stayed in constant contact with us and his wisdom and advice are invaluable. What a tremendous Blessing it was to work with such a team of professionals while going through this important moment in our lives. We highly recommended Frank and his team, Great experience!!

Brandalyn Smith

12:00 03 Aug 20

I have worked with Frank for many years both personally and professionally. He did my purchase and just completed my refinance (both seamlessly with the best rates available). Working in real estate I deal with a lot of lenders, but Frank is one of a kind. He is honest, truly cares for his clients, and the service is unparalleled. You would be doing yourself a disservice to use anyone other than New Dwelling Mortgage!

nicholas fazio

18:03 30 Jul 20

This is my second time working with Frank and his team at New Dwelling and once again they were amazing. The staff is friendly, knowledgeable, and professional. The entire process was very convenient and Frank is an awesome guy to deal with who truly has his clients best interest in mind. My wife and I got an excellent refinance mortgage rate and I highly recommend Frank and his team

Victoria D'Auria

14:52 30 Jul 20

Frank and his team at New Dwelling Mortgage are the most professional, responsive, caring and educated people I know. This is the second mortgage we have obtained through them, and I would never consider going anywhere else. Frank walks you through every detail of the process and makes sure you are not only comfortable but truly educated in what you are signing/doing. His team makes the paperwork process super efficient and quick. I cannot thank them enough for all of their help over the last few months !

Angelo

10:31 03 Jul 20

Angela Medina

23:12 30 Jun 20

So easy to work with. Explained the process each step a long the way. Easiest refinance I’ve ever been through! Very kind and caring!

Janaina Siguencia

17:24 29 Jun 20

Frank and his team are hands down the absolute best! Even during a pandemic we were able to close on our 1st home in just 6 weeks, from the day we saw the home to the day we closed. Everything was quick, efficient, and such a smooth process. We highly recommend New Dwelling Mortgage. Thank you so much, Frank!

Lalit Ponnala

17:12 27 Jun 20

Frank Collo is an excellent mortgage agent who makes good use of technology. All the paperwork was handled electronically, which was super convenient for me. I really liked the personalized video he put together explaining the process from start to finish. It was a pleasure working with Frank, and I highly recommend him for your mortgage needs.

Isai Serrano

00:23 05 Jun 20

When looking for a refinance months ago I was referred to Frank @ New Dwelling Mortgage. He is was responsive from the get and rather than push me to a loan he educated me and aimed for the right timing. When the time was right we reconnected and he landed us a great and closed quickly thereafter. Each line of communication was met with remote education with videos explaining every step and line item in the loan process. No surprises and not catch. Everything went through as anticipated. His team works hard and excel in all they do. HIGHLY RECOMMENDED!!! If you are just inquiring or ready to go New Dwelling Mortgage is the ideal path towards homeownership or refinancing.Blessed.

Marissa Birmingham

13:20 20 May 20

My husband and I recently had the wonderful opportunity of working with Frank and all his staff. What started out as a home purchase Frank took the extra time to do some research and i wont bore you with details but he found out we could actually do a cheaper quicker refinance instead ( which he didn't have to do) Everyone on the staff was extremely responsive and helpful. I must have drove Frank crazy with the hundreds of questions but not once did he not respond no matter the time or day. I would highly recommend frank and his team to anyone in the market for a home purchase or refinance. Frank really made us feel like family :)

Jessica Sobeck

17:02 23 Apr 20

Frank and his team at new dwelling mortgage helped us with refinancing during covid19 quarantine. The entire process was effortless on our part, with frank handling every last detail. He answered all of our emails and phone calls in a timely manner; we always felt we knew what stage of the process we were in. His knowledge and expertise predicting this ever changing market, helped us lock in a low interest rate. They also send you videos to help guide you through all the documents and signing. We were very happy and fortunate Frank was referred to us by our lawyer. Thankfully he was still able to coordinate a successful closing. If you are looking for a trustworthy, reliable, and informative broker, Frank is it. I very rarely write reviews, but this company more than earned the 5 stars.

Darick Kelly

19:47 14 Apr 20

We just refinanced our home through New Dwelling Mortgage. When we purchased our home, New Dwelling Mortgage was there as well, and once again, the work that Frank and company do is the absolute best. Their tireless work, and attention to every details definitely helped us feel at ease and confident that everything was going to go as planned, and again exceeded our expectations! Thanks to Frank and everyone at New Dwelling, we were able to lock and close at the interest rate we were looking for! Highly recommended, and wouldn't look anywhere else for all things home and mortgage!

Daniel Murnane

11:35 07 Apr 20

Great experience from start to finish. Frank and his team are fast and efficient. There is nothing inconvenient about the process.It was simplified and met all my needs. I was very pleased with the results and turn around time. I would definitely recommend New Dwelling Mortgage.

David Coleman

17:49 18 Mar 20

Thank you again Frank and everyone at New Dwelling Mortgage. Frank is someone you can completely trust and he always has the best interest of his clients and there families in mind. I would highly recommend New Dwelling mortgage to anyone looking to save money and wants a smooth worry free home buying(refinancing)experience.

Ryan Brown

21:24 17 Mar 20

So Frank is a stand-up guy...Period. He guided me through my first mortgage when I originally purchased my house. I wouldn't go to anybody else. He is transparent about everything. He reviews the fees, he reviews the process and invests his time into you. He is 10 out of 10 if you ask me!

Kristin Jaccarino

22:51 29 Jan 20

My husband and I just finalized our mortgage for our home with Frank. We had such a wonderful experience working with him. We are first time home owners and he made the process so easy and comfortable for us. He was extremely informative and guided us along with exceptional knowledge and guidance. We would definitely recommend using New Dwelling Mortgage and working with Frank!

Julie Panetta

19:34 20 Jan 20

Great experience with New Dwelling Mortgage!!! Frank Collo guided us through the whole process of obtaining our mortgage. Very thorough and efficient! Top notch company and staff! I will be recommending others to Frank and New Dwelling Mortgage who are in the market of buying a home. They have greatly exceeded our expectations and we are beyond satisfied with our experience with New Dwellings Mortgage. Thank you Frank!

Lord Diesel Gaming

04:42 16 Dec 19

Frank really was the hero in our story! When everyone else told us it couldn’t be done, Frank did it and in record time! Frank was amazing throughout our whole home buying process. He was very thorough on educating us, put us at ease, and made us feel like his number 1 priority! The online process was seamless and communicating with both him and Annette was a breeze. It was truly a blessing to work with New Dwelling Mortgage. We would not be living in our dream home without them.

Perlermom V

21:55 12 Dec 19

One thing to say, I don't write reviews very often however when you get A+ service, professionalism and true industry leading support you just have to take the time to do so.Frank took us down a very different path, the Refi one. How does it work, should I even do it, what are my gains? These are all questions I had, and Frank answered quickly and led me down the right path. We are now ahead of the game and feel confident and well educated in the system which so many are afraid to use. Franks team is truly amazing! We literally closed in roughly 2 to 3 weeks’ time. it was seamless and effortless from start to finish. We can’t thank you enough Frank.

Patrice Foster

16:52 28 Nov 19

As a first time home buyer I was nervous, anxious and some days worried if this was even possible. From the first time I spoke to Frank all the way up until our day of closing, Frank always said, "Don't worry Patrice everything is going to work out." I trusted his words and he was right. He always communicated with me, no matter the question. He and everyone at New Dwelling Mortgage were so professional, thorough, and knowledgeable. I don't know how I was so blessed with such an amazing team but I learned to never question God. Our family is so thankful for Frank, Annette and the whole team at New Dwelling. We will be using them in the future and recommending to all of our family and friends.

Roxanne Diaz

01:37 27 Nov 19

Buying a home is the single most expensive and nerve wracking purchase most people make in their lives, but when you have someone like Frank on your side the process is effortless and worry free. I truly can’t find the words to express just how grateful my husband and I were to have Frank during our first home purchase several years ago and again at our refinance just recently. The amount of knowledge, honesty, integrity and passion to help others that Frank displays is beyond comparison. We never had to question anything because we were kept well informed every step of the way; that level of peace of mind is absolutely priceless. On top of how seamless the entire process was our refinance was complete in just 15 days! Honestly can’t thank him enough!

Jess Gerencser

01:41 26 Nov 19

Honestly could not recommend this company enough. I hope whoever is reading this has the pleasure of working with Frank himself. Such a wonderful human who walked me through one of the most stressful times of my life with ease and confidence, making sure I was comfortable with every step of the way. Explained everything to me in detail and made sure I wasn’t signing anything without understanding it entirely. Thank you, Frank!

carol grosvenor

16:15 25 Nov 19

As a first time home buyer , the process felt intimidating and overwhelming. I didn’t know where to start. I am so thankful I researched, which led me to Frank Collo. I’ve never met such an professional individuals with the patience like Frank. There was so many things I didn’t understand, and he literally held me hand through my whole process. His team at New Dwelling Mortgage literally made me feel like a family, I didn’t go days without a update and a hello! I never would’ve thought four months later I would’ve closed on my dream home! It felt unattainable and hopeless before I met Frank. Frank and Annette made moves happen right away, and was working hard around the clock to make everything possible. I’m trying to give them the correct credit for what was done for me but honestly words don’t do Justice. I’m going to be referring everyone in my family at this point. I’m blown away by the love I received at New Dwelling Mortgage and how fast I had the keys into my dream home!

Matt Rios

16:27 28 Oct 19

I was very nervous looking to purchase a home and dealt with alot of other companies.... Frank and his team were extremely helpful and very informative. I could truly.tell they are look out for the best interest of the customer. They made me feel very comfortable. Annette was also great during this process thank you again for everything.

michele clausen

23:37 22 Oct 19

I jumped into this "Home Buying" thing unexpectedly. Being a single mom who has always rented I was very nervous but I went for it. Frank took the time to educate me every single step of the way and I couldn't be more grateful. Frank and Annette were professional, proficient and an absolute pleasure to work with. It's because of them that I made it through this experience with complete comfort and ease. Thank you Frank and Annette! We did it and it's because of you!!! I highly recommend New Dwelling Mortgage!!

Melissa Burke

15:34 18 Sep 19

Our friend recommended that we reach out to Frank Collo/New Dwelling when we first started the process of selling/purchasing our home to advise us of what we could afford as well as educate us on what was needed to secure mortgage.Frank was amazing every step of the way. He was very kind and honest and always available to build out different price scenarios for us and answer the zillion questions that we had. When it was time to lock in and secure our loan, he moved at lightning speed!Although, the months leading up to closing were extremely stressful, with so many parties to coordinate with, papers to fill out and deadlines to meet, we were able to take comfort in knowing we were in the best of hands.

Ana Salgado

01:10 27 Aug 19

We were looking to refinance our home and without a shadow of a doubt we reached out to Frank. Frank helped us several years ago to purchase our first home. His knowledge professionalism and honesty are very hard to come by now and days. Frank is very up to date when it comes to technology. The process was very easy. He is in constant communication with you making sure you understand every step. We highly recommend his services. He is a man of great integrity and runs his business with that same mindset.

Carole Ramsay

17:39 22 Aug 19

I was referred to New Dwelling Mortgage by a friend who spoke highly of Frank. I must say, Frank is amazing and a pleasure to work with. Buying a home can be a nerve wracking experience, but Frank held my hand every step of the way. He is an expert in his profession, pleasant and clearly loves and takes pride as President of New Dwelling Mortgage. Every detail was explained, he left no stone unturned. Frank is truly god sent and I feel extremely blessed that he was in my corner during the entire process. If you are looking to purchase a new home, I highly recommend Frank and his team at New Dwelling. I guarantee you will not be disappointed.

Eva Kory

17:28 13 Aug 19

Great Mortgage company. Made everything so easy. Was available throughout the entire process to answer any questions and any concerns. Great company. Frank and Annette were so helpful. Helped us secure the home of our dreams. Was an absolute pleasure having them on our team.

Crystal Mendoza

14:11 06 Jul 19

From start to finish I was treated like their number one priority. I was really impressed how Frank took the time to go through each piece of information during every step of the process. I was able to get a good rate for my new home loan and there were no hidden fees. I recommend them to all my family and friends.

Alphonse D'Auria

23:15 01 Jul 19

Let me first begin by saying that I was recommended to New Dwelling Mortgage by my brother. And I am so glad he did. I have used mortgage brokers before. But none have been as caring and concerned. Me and my wife had a lot of questions about refinancing options and financial concerns. Frank Collo took the time. And it was long. To go over step by step. And help us lay out a great financial plan that worked best for us. I like how responsive Frank and his staff are to questions and walking us through the entire process. Me and my wife couldn’t be happier. I love that before our Closing they called us and went over every detail or change. And even after the closing they called to find out how everything went. I can’t say enough good things. And I highly recommend using New Dwelling Mortgage for your next mortgage or refinance. Highly Recommend A++++++

Jayne Figueroa

00:21 01 Jul 19

I am so incredibly grateful to the New Dwelling Mortgage team. Frank, Annette, they are truly heaven sent! Frank took his time, many times, to explain the entire process to me, answer my dozens of questions, and put me at ease. Annette is also one of the nicest people I've ever encountered and helped clarify so many things to me. THANK YOU from the bottom of my heart for making this process easy for us!

Carl Avidano

14:36 28 Jun 19

Buying your first home is intimidating ⁠— particularly in New York. Frank helped demystify the mortgage process as it unfolded, helping us every step of the way. Out of several different brokerage firms, New Dwelling Mortgage was able to get us the best rate. From our first conversation to the day of closing, my wife and I were delighted (and surprised) by how smooth everything went. Frank is exceptionally friendly, professional, and knowledgeable, and we look forward to working with him again in the future.

Daniel McCarthy

02:30 13 Jun 19

Making one of the biggest purchases in your life, buying a home, is intense. It’s scary and stressful. It causes feelings of uncertainty and more importantly excitement. Frank and his team make sure they are enhancing the feelings of excitement and create a safe environment to make you feel at ease during the whole process. Frank not only makes you feel like they want a “win” for you with the mortgage, interest rate, perfect house etc; he whole heartily wants it. They take their time to explain every aspect of the mortgage and home buying process. They are thorough with step by step explanations and answering any questions that may arise. Frank is an absolute pleasure to work with. With Frank it feels like you get an amazing professional and a friend. I was recommended by a friend and I couldn’t thank them enough. Before we even closed I all ready recommended another friend. I will continue to recommend and utilize Frank and New Dwelling in the future.

Darick Kelly

03:10 08 Feb 19

New Dwelling Mortgage is an amazing company. Frank and his team are super informative, very thorough, and extremely kind. They really go out of their way to make sure you are well taken care of, and you are given every piece of information to make sure you feel at ease. They communicated with us every step of the way, making sure we were up to date with the process, at times communicating with us outside of their work hours to ensure we are to the minute with the process. We closed on schedule, and was able to work wonders to lower closing costs. Wouldn't go anywhere else!!!

Keila Zapata

18:47 07 Feb 19

New Dwelling Mortgage is truly an amazing company, not only for it's ability to work efficient and quickly in ensuring our mortgage. They were honest and established strong lines of communication throughout this entire process. Buying a home can be very stressful and this process has been quick and such a blessing!!! We are very grateful to Frank Collo who is the President of the company, he took the time to build trust, he is extremely knowledgeable and took the time to explain each stage of the process. From our first conference call to locking down our interest rate, Frank walked us through the entire process with great detail- no additional fees were charged for ensuring our mortgage. We were also blessed with a credit towards our closing cost-$2,000….words can’t express, how grateful we are to Frank and his entire TEAM. We will continue to utilize New Dwelling for guidance & future business. May God continue to bless this company!!!

01:36 04 Jan 19

Frank was very informative throughout the whole process, he was available to answer any questions we had and always had a pleasant demeanor. He saved us thousands of dollars on guiding us to lock in before the rates increased. This knowledge only comes from people like Frank who have the experience in the business and are truly looking out for the customer. We highly recommend him and will refer him to family and friends in the future.

Keith Diaz

03:14 21 Nov 18

I have worked with Frank on several occasions over the last few years. I would highly recommend him to anyone buying a home or looking for a great mortgage broker. He is extremely knowledgeable, thorough and throughout the the process he explains every detail in a way that anyone could understand. With his expertise and knowledge he is able to present you with multiple options and will help guide you in choosing what’s best for your situation! He is extremely well organized and you can tell he really cares for his clients and is working in their best interest. Buying a house is a daunting process and I have worked with multiple other mortgage brokers in the past, none of them have even come close to his expertise, knowledge, patience, professionalism or compassion. His personality makes you feel like family, and combined with his knowledge and confidence you really feel at ease through the entire process. I hope to work with him again in the future! Thank you for everything Frank!

Brooklyn ant

19:46 17 Nov 18

My Girlfriend and I started off with a different mortgage broker. Then a friend of mine recommended we try Frank out. From that day Frank broke everything down step by step to us. Then when we told the other broker that we where going to use Frank and not him, he proceeded to curse me out and threatening me by saying that it was only because of him that we would be getting this house. So when we told Frank what happened he reassured us that there was nothing to worry about. He even made sure to help guide us through the whole closing process even though his work was done. Even telling us what to tell our own lawyer and realtor. So they could push along the closing process and date. We will recommend him to anyone looking to buy a home. Thank you again Frank and the whole staff at New Dwelling Mortgage.

Tabatha Romano

01:04 15 Sep 18

I highly recommend New Dwelling Mortgage. Working with Frank has been an absolute pleasure. He brings such peace to a typically stressful experience with his patience and support. Frank treats you as if you are a part of his immediate circle of friends- he gets the BEST possible rate out there AND gives you the attention you deserve throughout the entire process- something i know as a previous “bank customer“ is very hard to come by. Frank walks you through each and every step thoroughly - I’ve learned more about the process than I ever could have imagined. I’m so grateful that I was connected with New Dwelling and I fully intend on working with Frank again in the future!

Mario Martinez

15:16 10 Aug 18

This is by far the best experience I have ever had in purchasing a new home. Frank was upfront, professional, effective and efficient. He now has a customer for life, and will recommend him to anyone looking for a mortgage. He made a complicated process as easy as possible. I can't thank him enough.

Marta Giarrusso

00:32 04 Aug 18

Just closed on my home and it was such a wonderful pleasure to work with Frank! He was heaven sent and my peace throughout my home buying process. He always respond to my emails, texts and phone calls immediately! He was honest, straight forward and played so many different roles to help me get through this. I would recommend him a million times! Thank you so much Frank!Love Marta and StefanoGrazie

Edith McDonald

00:56 26 Jul 18

Frank is awesome and such a blessing to work with. He was always available no matter the day or time. Always helpful even when we had issues, he was always a great support and plenty of advice and encouragement. He was present every step of the way. Frank has the customer’s best interest at heart. Very knowledgeable in his field and a welcoming friendly attitude. This was the best recommendation I have ever received and I will always recommend his amazing service. I feel like we gain a very important person in our lives. Thank you is not enough to say about our experience. Gracias Frank.

Nicole Montoya

15:05 22 Jul 18

I would highly recommend Frank to anyone buying a home and looking for a great mortgage broker. Frank is so knowledgeable, well organized and you can tell he really cares for his clients and is working in their best interest. As first time home buyers we were really sceptical of finding someone good to work with so we shopped around and Frank blew everyone out of the water. He made the process so easy and user friendly from start to finish and he's simply a pleasure to work with.

MICHAEL MIKHAIL

14:18 20 Jul 18

What an amazing person. Frank was recommended to us by a friend, spoke with him over the phone and felt comfortable. Frank is an honest respectful man and most importantly a true believer. He explains everything in details takes the time to answer calls and returns back calls. Me and my wife drove him crazy with our questions on our first house. We had no idea about the process, he explained to us the process step by step. We never felt pushed into something, he shows up to the closing to make sure everything is smooth with paperwork. I could write a full page about this man and still wouldn’t be enough. I recognize frank to my friends and they are working with him currently and they are happy with him. If you need help with your new home how to apply for pre approval, and get the lowest rates call frank. He knows his stuff and been in the business for many years. I don’t usually writing reviews but this man deserves one for his hard work and most important is His honesty. Thank u for everything you have done for us to get in our first home.

Meiqin Lin

16:26 17 Jul 18

I was going to do the process directly with my bank, but my bank wasn’t going to give me the fund for the place I was going to purchase. So I have my agent recommended Frank to me. As first time home buyer, we were extremely nervous with hundreds of questions. Frank is very patiently and took time to educate us on all documentation. He was understanding and incredibly helpful and explained everything during the process. And made the process very simple and went into detail on what was going on and when it was going to happen. Frank is professional, polite, friendly and knowledgeable. I would highly recommend him to my family and friends and I am grateful to all the hard work he put into helping us to buy our first home.

Brandalyn Smith

20:39 23 Apr 18

Working in a real estate law firm I have had the pleasure of working on multiple real estate transactions with Frank, and when it came time to buy my own home he was my first call. Frank is a one of a kind mortgage broker who goes above and beyond for his clients. He is able to take a very difficult and stressful process and make it understandable and seamless. His work ethic and trustworthiness are also unmatched. You will not go wrong choosing Frank to assist you with your mortgage.

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